Privacy Policy

Effective date: May 2024

Counselling services we respect and value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the data you provide when using our services.

We may collect personal information, such as your name, email address, phone number and any data you voluntarily share with us when you fill out our contact form. We use this information to provide you with the best possible experience and improve our services.

Your personal information is stored securely and only accessible to authorized personnel. We employ industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

We may use third-party services that collect information for analytics and website optimization. However, they are prohibited from using your data for any other purposes.

Our website may use cookies and similar tracking technologies to enhance user experience and gather usage data. You can manage your cookie preferences through your browser settings.

We may use your email address to send you updates, newsletters, or other relevant information about our services. You can opt-out of these communications at any time.

We may disclose your personal information if required by law or to protect our rights, safety, or the rights and safety of others.

At “Healing Talks- Counselling services” we take the privacy and safety of children very seriously.  We only collect personal information from children under 13 for the purpose of providing therapy or counselling services as requested by the with verifiable parent or legal guardian.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

By using our website, you consent to the terms of this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

If you have any questions or concerns about our Privacy Policy, please contact us at lakshmicomandur.mentor@gmail.com Thank you for trusting us with your personal information. We are committed to protecting your privacy and providing a safe and supportive environment for your mental health and career guidance journey.

 

Payment Policy

Let's Start Your Journey Towards a Better You

Effective date: May 2024

If you have any questions about our payment policy, please don’t hesitate to contact us.

Refund and Cancellation Policy

Effective date: May 2024

  • Client who wish to cancel a scheduled session, must notify   us in writing(email) or through the provided contact details.
  • Refunds will be issued as follows:
    • Cancellation 24 hours or more before the scheduled session
    • Can reschedule the session based on the next availability
    • but strictly no refund.
    • Less than 24 hours before the scheduled session: Strictly No refund.
  • If, for any reason, the counselor cancels a session, the client will receive a full refund of the session fee (OR) can reschedule the session based on the next availability.
  • Clients may request to reschedule a session with prior notice and approval from the counselor, subject to availability.
  • Clients who do not attend a scheduled session without prior cancellation will not be eligible for any refund.

  • Refunds will be processed within a reasonable timeframe using the original payment method.

We want to ensure a positive and meaningful experience during our Sessions. Please take a moment to review and understand this policy before scheduling your sessions.

If you have any questions or need further assistance, feel free to contact us at lakshmicomandur.mentor@gmail.com OR 87623 60000. We are here to support you on your journey towards personal growth and career success.

Request A Free Session

Receive a free 15-minute consultation. Get personalized insights, ask questions, and discover how we can help you achieve your goals. Kindly note that the consultation call will be arranged on a business day, between 11 am and 6 pm, within 2 working days following form submission. Please share your preferred time and day in the message section.

Please note that this will be a telephonic session only.